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  Our Staff

Dr. Potter is quick to praise his seven-member team, who bring a combined professional experience of nearly 90 years to the practice. The staff obviously have fun and enjoy what they do. They have developed a camaraderie over the years that patients recognize immediately. Chairside assistants Lauri and Janice have been with Dr. Potter for more than 50 years combined.

Pam the office manager and Laura the appointment secretary are the friendly voices on the phone and friendly faces that greet patients. They make patients feel special from the first time they call to the completion of their treatment. Hygienists Sandy and Lynda provide gentle, thorough hygiene treatment using state-of-the-art sterilization techniques and equipment. Dr. Florence's chairside assistant is Jennifer who graduated from Cedar Hill. The entire staff develop close relationships with patients that reflect the caring, small-town personality of the practice. Dr. Potter offers one illustration of their dedication -"Without anyone saying a word, my staff has even been known to pick up a patient who was unable to drive in order to help them to get to their appointment."

Dr. Potter explains, "The patient-centered approach of our staff is an important factor in our success. We all try to treat people the way we would want to be treated, and as individuals with unique needs. I think that's why our patients keep coming back to us. Some return to us even after they've moved, or after their insurance changes. We are very flattered by their loyalty, and we work to earn their trust in us every time they visit." Dr. Potter's patients are appreciative of the personal care they receive and have expressed their gratitude in creative ways. One patient even showed up with banana splits for the whole office.

 

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